ShimanoDealer.com Customer Service

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ShimanoDealer.com guarantees 100% satisfaction with every product we sell. If an item does not meet your expectations, just send it back within 7 days of receipt and we will promptly replace, or credit your account - whichever you prefer. In some cases restocking fees and return shipping are the buyers responsibility. Please contact us before returning merchandise.

Customer Service Areas

Gift Certificates I Shipping I Parts I Purchasing from ShimanoDealer.com

Credit card orders are accepted by phone simply call a Shimano specialist today!

1-228-861-5555

By Phone 9am-4pm Central Time or by email 24/7

CustomerService@ShimanoDealer.com

Click the link below to see some of the locations around the world we have recently shipped!
ShimanoDealer.com International

Attention International Customers

ShimanoDealer.com recommends Express shipping if you would like tracking on your order. An invoice will be sent to you for additional international shipping charges if you would like Express shipping and you must notify us before you check out to upgrade your shipping.
We ship with the most economical shipping method. If you do not contact us before you check out and your purchase is below $20 we will assume you would like your order shipped 1st class international air mail with the United States Postal Service. If your order is above $20 but below $40 we will ship with registered mail if available. If your order exceeds $40 your order will have to be shipped with Express Mail with tracking.
We do not ship Fishing Rods internationally or heavy items such as tackle bags.

ShimanoDealer.com Disclaimer

We will not be held accountable for misprints, typographical errors and we reserve the right to refuse any transaction.

No part of the graphics or content of this website shall be copied, used by anyone without prior written consent of the copyright owner.